The Section is responsible for control of Company process documents, monitoring of these processes against standards and preparation of quality assurance reports.



  • Auditing operations and processes through scheduled audits with an aim of reducing wastage in the value chain.
  • Developing systems for monitoring and evaluation in order to enhance aspects of manufacturing and service delivery in respect to quality, cost and timeliness in delivery.
  • Monitoring compliance with all relevant statutory requirements in areas of Quality, Environment, Health and Safety for sustenance of a clean and safe environment.
  • Providing periodic technical information on the performance of value chain for decision making, control and improvement of operations.
  • Recommending adoption of best practices and enhancement of continual improvement.
  • Report on the performance of the Quality Management System (QMS).

The section comprises of the following sub sections:

  • Manufacturing
  • Agriculture
  • Environment, Health and Safety
  • Business Processes and Standards